Island Hospitality provides turnkey hotel management solutions designed to maximize profitability by increasing revenues, reducing costs and improving efficiency.
We believe in focusing on quality and responsibility to achieve high performance standards within each brand.
By using the Balanced Scorecard approach, we have aligned every single team member towards a common goal. These strategies, systems, and processes – coupled with our extremely talented team members, help produce market share premiums, satisfied guests and superior financial returns to our business partners.
Sales & Marketing Support
“At its core, a successful sales culture begins and ends with understanding the needs and expectations of its customers and delivering on them consistently.”
At Island Hospitality, our dynamic sales culture has been built on the belief that we must play an active role in creating, training and monitoring a high performing sales force. We accomplish this by setting clear goals and expectations, aligned with intensive research and data-driven activity, that enables us to maximize the room night potential of new and existing accounts, resulting in the capture of industry-leading market share nationwide.
As a best-in-class sales organization, we encourage learning and development through constant sales coaching and collaboration, creating a common vision across our portfolio, where strategic planning and a multifaceted approach yields proven results for our investors year after year.
Accounting & Financial Reporting
At Island Hospitality, our experienced accounting support personnel and sophisticated systems allow us to generate and maintain highly detailed reports on all areas of the hotels’ operations. As a high demand ownership group, we developed systems and reports around the needs of our clients. Our ability to make timely and educated decisions based on factual information gives our customers a significant competitive advantage.
Our team of seasoned revenue management experts support our property teams to ensure sound yield management strategies are developed and tactical plans are implemented. Our integrated and data-driven approach is departmentally cohesive and forward-looking, taking lessons we’ve learned from our 25 years of managing the strategy for our hotels, and applied to plans for the future.
Our success is rooted in our ability to anticipate and react, as well as keep up to date with industry trends. We are market experts and understand our hotel’s position in every market, which enables us to react to external factors affecting a market more quickly.
As the system experts, we strengthen our relationships with the field by working to train and cultivate the skills of our General Managers relative to pricing, positioning and optimizing revenue generation opportunities in each respective market.
Given our volume purchasing for like-commodities throughout our properties, and our strong relationship with top suppliers and brands, we attain reduced rates on commodities consistent throughout our properties, and are able to pass those savings on to clients of Island Hospitality.
Our Margin control coupled with customer focus that concentrates on the customer experience ensures a maximized return on the owners investment.
At Island Hospitality our state of the art technology infrastructure coupled with seasoned hotel professionals allows us to respond to new trends in our hotels and their markets. Our systems identify opportunity areas for greater growth in both performing and under performing markets to maximize owner returns. Additionally our financial analysis maintains margins above industry averages.
Island Hospitality is very proud of our reputation of promoting from within. This has been a constant theme for our organization since opening the doors over 20 years ago. Providing opportunity is a cornerstone of our growth. We believe in empowering our team members through on-going training, motivation and a strong support network of experienced senior managers.
Our open door policy is more than a policy, it is a way of our business life. There are no obstacles or barriers for our team members to overcome on the way to their goals. We are a truly transparent workplace. We take great pride in this culture and relish the entrepreneurial spirit of those who work with us.